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Customs Clearance for Individuals

If your goods are "stuck" at the temporary storage warehouse, documents are requested, or you need a declaration — we will handle everything for you.

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Issues clients bring to us:
ㅤGoods held at customs
They require a declaration and proof that it’s for personal use
ㅤUnclear how much to pay
Threats of fines, requests for HS codes, ST-1 forms, explanations
ㅤMissing necessary documents
The online store didn’t provide an invoice, the tracking number isn’t valid, or a breakdown is needed
ㅤGoods not released on time
You pay for storage, lose time and money
We handle the clearance for you — no need to navigate legal nuances yourself
Consult with a broker
We take responsibility for your cargo and the result — from the first document to the release of the customs declaration
Amazon, eBay, Aliexpress, Taobao, Next, and others
We handle orders from any country and store
Even if you only have a tracking number and a screenshot of the order — we’ll find a solution
Quickly, officially, and in full compliance with all requirements
Stuck cargo cleared urgently in 1–2 days
We will review documents and advise what’s needed
We will submit the declaration on your behalf
We can help even if there’s already an issue
We are chosen by those who cannot afford to take risks
We assist with clearance of various goods for personal use
Product Categories
We only process goods arriving as parcels, cargo, or express shipments.
Submit a request
Electronics and gadgets
Clothing, footwear, accessories
Home goods, sports equipment, hobbies
Tools and equipment
Auto parts, motorcycle accessories
Gifts and parcels from relatives
Personal belongings during relocation
We do not handle vehicles
Simple and clear process
If the cargo has already arrived at the temporary storage warehouse — we act urgently
Submit a request
We notify you when the cargo can be picked up or await its arrival
Cargo pickup or receipt
We prepare and submit the declaration
Clear the declaration
We review and inform you which documents are needed
Verification and preparation
You send us the documents for the goods (invoice, description, tracking number)
Receive documents
Answering frequently asked questions
Tracking number, order screenshot or invoice, product photo, passport scan.
Submit a request, we will contact you and explain everything
We will consult, review your documents, and handle everything on a turnkey basis. No risks, no headaches, no delays.
Submit a request
ICS - reducing risks, increasing control, powering your growth.
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+7 (727) 258-88-47
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+7 (727) 258-88-05
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+7 (727) 258-88-01
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The trademark is registered in accordance with the legislation of the Republic of Kazakhstan. Prices and terms published on this website do not constitute a public offer.
Contacts
Sales Department
+7 (727) 258-88-47
order@alaics.kz
Head Office: 050008,
225 Manas St., Almaty
Local delivery
Customs representative
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050008, 225 Manas St., Almaty
order@alaics.kz
+7 (727) 258-88-47
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order@alaics.kz
+7 (727) 258-88-47
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