Customs Clearance in 5 Minutes — and How to Avoid Fines
Let’s start by defining what “customs clearance time” actually means.
The process can be divided into two major stages:
- Preparation
- Submission and clearance
We’ll return to the preparation stage later. For now, let’s talk about how long it takes to submit a declaration and complete the actual customs clearance process.
From Paperwork to Digital Speed
Before the introduction of the Astana-1 system, customs declarations in Kazakhstan were submitted on paper, and the process could take 3 to 10 business days. Importers had to run between multiple offices, collect signatures and stamps — a time-consuming and bureaucratic procedure.
Today, clearance can take as little as 5 minutes — if certain conditions are met:
- The customs broker has properly prepared all documents
- The cargo does not fall into the red or yellow risk channels
- There are no technical issues with the Astana-1 online platform or internet connection
What “Proper Preparation” Means
To pass customs smoothly, everything must be ready in advance:
- The declaration is filled out correctly, with no errors
- Certificates or permits are attached
- Customs duties and taxes are paid in advance
If any of these steps are missed, the cargo will remain at the temporary storage warehouse (TSW) until all issues are resolved.
Why You Should Prepare for Customs Clearance Before Shipping
Now, let’s talk about the preparation stage.
We always recommend checking customs requirements before the cargo is shipped to Kazakhstan.
How to do it:
- Request an invoice and packing list from the sender or supplier. These documents usually include the HS code (TN VED)
- Use the HS code to check:
- Non-tariff regulations and import restrictions
- Customs duties and taxes applicable to your goods
Based on this information, you’ll know in advance:
- What permits or certificates are required and how long they’ll take to obtain (many can be issued before the cargo arrives)
- How much money you’ll need to pay in customs duties and taxes on the day of declaration
- The brokerage service fee you should budget for
What Happens If You Skip Preparation
Unfortunately, some companies ignore this stage. They ship the goods to Kazakhstan and only contact a broker one day before arrival, expecting express clearance.
In such cases, they risk:
- Paying for extended storage at the TSW
- Covering extra broker service fees
- Facing a return of goods to the sender, at their own expense
Final Advice
Don’t underestimate the preparation phase.
Lack of proper documentation can lead to serious delays, financial losses, and penalties.
Prepare for customs clearance in advance — ideally before your cargo even leaves for Kazakhstan.
This approach saves time, money, and guarantees compliance with customs regulations.
